How to Choose the Best Builder For You

Choosing the right builder is the first important decision you face in your quest for the custom home of your dreams. With the right builder, you find that getting from the planning stages to move-in day is a pleasantly smooth and trouble-free process, and that you have a trusted "partner" who stays with you through the years as you enjoy your new home.

Here are some basic guidelines to finding a custom builder you can count on:

References & Reputation

Probably the single most valuable recommendation for a custom home builder, is a long list of satisfied customers. Research the builder's company history and ask for references – your builder should be happy to provide them. But feel free to go a step further. Visit some of the developer's communities and talk to homeowners. Are they happy with their homes? Was the builder attentive and responsive to their needs and requests? Would they buy another home from the same builder?

Quality & Detail

Naturally, you want to be sure your builder will use the best materials and workmanship in the structural components of every home in the company portfolio. But attention to the finer points is an excellent indicator of the builder's commitment to real quality. As you examine the builder's work, pay attention to some of "the little things" – cabinetry, baseboards and trim, paint and other finishes, well-fitted doors and windows, plumbing fixtures. . . And remember, lower cost does not necessarily indicate a better deal. Quality is a key component in the value equation.

Service, Service, Service

Choose a builder you can communicate with openly and honestly – one who makes a real effort to be available to you to answer your questions, explain alternatives, make suggestions and offer creative solutions to meet your personal needs. Look for a builder who invites your participation in the design process, and encourages you to inspect on-going work as often and as thoroughly as you like. And, as important as any other consideration, look for a builder who offers warranties that exceed the required basics; a builder who is committed to excellent work from the start has no resistance to standing behind the work over the years.